pcs sprint cellular service

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These pcs frequently asked questions sprint (FAQ''s) are direct from our consumer relations specialists: I bought a product not too long ago and it''s not working right. What can I do? During cellular the first 30 days of ownership, we will offer you a refund or exchange on most* products. After thirty days, since most early repair needs are covered under service manufacturer''s warranty, simply bring your product pcs to the sprint and cellular nearest store or to one of our service centers for servicing.* Defective computer equipment service may be returned within 14 days for exchange or refund and defective, opened software and music products pcs may be exchanged for the same title within 30 days. See our In-Store Policies section for complete details.

If you choose to return your phone purchase to the Distribution Center, sprint please understand that it is your responsibility cellular to contact the carrier service to cancel any service contract that has been established. We are not responsible for contacting the carrier regarding canceling or changing your service plan. For Product that we verify to be defective, we will pay freight in both directions on any such merchandise exchanges and no open box fees will be assessed. (Please note pcs that merchandise purchased at your local store [not on-line] CANNOT BE returned via mail. Please return such items to your local store.) We sprint are unable to refund any purchase from the site from cellular the time your order is placed until your Product is received by you and returned to us.

Merchandise purchased on-line through our site service and pcs (regardless of whether you picked it up at a store or had it delivered to your home), which meets the return guidelines above, may be returned via mail to sprint our authorized return center. Before cellular returning service anything by mail to us, you first must obtain a Return Authorization ("RA"). Any returns mailed to us without a pre-approved RA may be refused without notice, automatically returned, and a handling fee assessed. An RA is good for 10 days. Please note you will be responsible for all shipping pcs and sprint and insurance cellular charges service for returns, unless otherwise indicated. Stop by and see us.

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